Merchant Tier Analytics

Challenge

Merchant performance needed a clearer, more consistent way to be measured and compared. Without shared tiers and monitoring, revenue, risk, and operational conversations were harder to ground in the same definitions.

Approach

I built analytics around merchant performance tiers, segmentation, and ongoing monitoring so teams could see who was performing, where risk was rising, and how revenue concentrated across the book.

Architecture

• Merchant and revenue data modeled for consistent comparison
• Performance tiers defined from business rules instead of one-off extracts
• Segmentation and monitoring views for recurring review
• Downstream reporting in the governed BI layer

Implementation

• Worked with stakeholders to define merchant performance tiers
• Built segmentation that could support revenue analytics and risk thresholds
• Created monitoring so performance changes were visible over time

Result

• Shared merchant performance definitions
• Better visibility into merchant segmentation and revenue concentration
• A repeatable basis for performance monitoring